Some time has passed since the last update on Fancy Free Boutique or reselling tips, so I thought I would make a joint post for you guys on all things resale and eBay!
First off, FFB UPDATE!
I just haven't been able to find the time (and persistence) to grow my eBay store as much as I really want to. Right now I have around 50 items up for sale, but some of the resellers I follow have upwards of 1000 items! They are sourcing, posting, and shipping all day every day, but most of them are doing this as their full-time job. I am setting a goal for myself to have 100 items up for sale by 2018, and to try and maintain at least that at all times.
Currently, I have made around $400 in net profit after all my expenses (all inventory, shipping, eBay fees, packaging, etc.) since starting the store back in February. The first few months were deep in the red as I continued to source items while still growing my presence and rating on eBay. It's definitely not much, but hey, at least it's some sort of a profitable side business! I'm hoping for the future to see this at least every month once I grow my listed inventory. I'll continue to share my journey in the future!
Now for the tip!
Reselling Tip: Don't Forget the Details!
From the very beginning, I knew I wanted to have a brand that promoted beauty and appreciation from start to finish. No matter what you are paying for an item, you are a customer that deserves to feel special and lovely. As someone who loves a good deal, I know this oh so well.
When someone messages me on eBay about a product, before ever being a customer, I respond quickly with a formal and cordial message that is always ended with a "Best, Sydney". I feel it creates a more personable experience, and most people respond using my name in the next message.
Even after a purchase is made, it is important to me to continue the appreciation with nice packaging and wrap of the item. No matter what I buy online, I am always excited for it to come. Imagine how nice to come home to your door step to find such an adorable package waiting for you!
I got these adorable mailers from Amazon!
If you spend $10 or $100, every item is wrapped in tissue paper sealed with a Thank You sticker. Every purchase is appreciated!
I also include in every package a thank you note that includes information on the blog, letting them know where to go if they are interested in high fashion on a low budget. I was surprised to find how many people actually end up finding themselves on the blog after purchasing from me! I have received private messages with appreciation for their purchase, and even how happy they were with the packaging! She said it brought a smile to her face, and that is all you really want for a customer am I right??
Questions? Have your own reselling tips? Please leave a comment below to share the wisdom!
Thank you so much for reading!
Live for luxury? No trust fund, no problem!
Join the fancy free journey as we seek the
finer things in life, sans millions.
- Marie Claire, September 2016